Cost first, fee second
A cleaning fee that is not built from a known cost is a guess, and guesses get adjusted after the first messy stay. Start with what a turnover actually costs you: the clean, the linens, the restock, and the time you spend coordinating it. Only then decide how much of that the guest sees.
In Charleston, independent guides put a turnover at roughly $95 to $220 for a clean alone. Fluffy’s turnover cleaning starts at $150 with linens priced separately from $35 per guest turn, which is the shape most managers end up with: one flat number for the clean, one that tracks occupancy for linens.
Three ways to charge it
All three methods depend on the cost being the same number every turn. An hourly cleaner makes the fee a moving target; a flat per-turn rate lets you set the fee once and leave it.
What guests actually react to
Guests do not object to cleaning fees. They object to fees that look out of step with the property: a $200 fee on a studio, or a fee that changed between browsing and booking. Platforms now show the total price up front in most markets, so the fee is judged as part of the whole, not as a surprise at checkout.
Setting yours, in order
The rate is flat per turn, set after a walkthrough, and does not move with the mess, so the fee you set today is still right in July. Linens are billed per guest turn so that line tracks occupancy on its own.
How to add or change the cleaning fee on your Airbnb listing
Airbnb moves its menus, so if the path below has shifted, search Airbnb Help for "cleaning fee" and it will point to the current one. As of 2026 the fee lives inside the listing editor, not in the calendar.
The same fee on Vrbo
Both platforms take their service fee on the cleaning fee too, because it is part of the booking total. A $150 fee does not arrive as $150.
Airbnb's rules on cleaning fees and checkout tasks
Two rules trip hosts up. The cleaning fee has to be set in the listing and collected through the platform; you cannot add one after a booking is confirmed or ask a guest to pay it outside Airbnb. And since 2023, Airbnb limits what a host may ask a guest to do at checkout. Reasonable requests such as taking out trash or starting the dishwasher are allowed and must be disclosed in the listing before booking. Chores like laundry, stripping beds or vacuuming are not, and a listing that charges a cleaning fee and also asks for them draws reviews and enforcement.
The practical reading: the fee buys a turnover, and the turnover is your job or your cleaner's. If the checkout list is doing work the fee should cover, the fee is set wrong, or the cleaner is.
